Head of Conflict Resolution

1 week ago

London, Greater London, United Kingdom Clyde & Co Full time

About the Role

Clyde & Co is seeking a highly skilled and experienced professional to fill the position of Head of Conflict Resolution. This role will be responsible for managing and resolving legal and commercial conflicts globally, ensuring all decision-making is in accordance with the firm's strategy and values.

Key Responsibilities

  • Develop and implement a firm-wide approach to conflict resolution, ensuring all processes and systems are in place to record decisions taken.
  • Guide and manage the Conflicts & New Business Committee (CNBC) on all escalations made to it, working closely with regional Boards and Practice Group Heads to develop and deliver an effective approach to managing conflicts resolution.
  • Work with the Global Head of Business Acceptance and Conflicts Management to shape the conflicts and client intake capability within the firm, focusing on developing, coaching, and growing lawyers in the team who have a role within the conflicts process.
  • Manage legal analysis of potential conflicts and confidentiality issues escalated by the Business Acceptance Team.
  • Take a lead on facilitating resolution of legal and commercial conflict issues, working with senior management, Practice Group Heads, Client Relationship Partners, and key business stream leads, as well as the CNBC.
  • Develop and implement policies and procedures for managing conflicts, recommending changes, new team processes, and improvements as required.
  • Deliver a training program on excellent conflicts management across the firm, embedding key messages.
  • Guide the business with its most complex and challenging conflicts issues, escalating to the Conflicts & New Business Committee as required, and reporting quarterly to the Management Board on conflicts resolution and progress.
  • Input into the wider Risk and BAU team initiatives, including policies and procedures for managing compliance, and recommending and implementing improvements as required.

Requirements

  • Qualified lawyer with a significant number of years' experience practicing in an international law firm and with a bachelor or Master's Degree (or equivalent).
  • Significant experience in managing risk within a professional services firm, with experience in enterprise risk also welcomed.
  • Excellent ability to manage and influence senior stakeholders, driving action and challenging inaction.
  • Strong partnership abilities, skilled in influencing and motivating others, especially senior leaders.
  • Strong project management, problem-solving, and decision-making skills.
  • Expert trainer able to inspire and influence busy executives to engage with relevant training and scenarios.
  • Excellent verbal and written communication skills, including presentation development and delivery.
  • Proven ability to design and deliver well-thought-through, relevant, and challenging exercise scenarios to all levels of business continuity teams.
  • Ability to work independently and think critically.
  • Strong service focus, with the need to listen and understand the essential requirements of different areas of the firm.
  • Ability to build connections and work collaboratively across boundaries at all levels.
  • Ability to think laterally, commercially, and analytically, dealing with large amounts of information to short deadlines, and finding practical solutions for the business.

About Clyde & Co

Clyde & Co is a global law firm with a strong reputation for providing high-quality legal services to clients across various industries. We are committed to delivering exceptional results and building long-term relationships with our clients.

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