Medical Reception Team Member
19 hours ago
Maintain a positive, professional environment at Manor Field Surgery by supporting the practice team with efficient and effective reception services.
About the Role:
We are seeking an experienced Medical Receptionist to join our busy but friendly practice in Maltby, Rotherham. This full-time position will involve managing appointments, phone calls, patient data, and other administrative tasks. As part of our team, you will contribute to providing excellent patient care and support the clinical staff in their duties.
Main Responsibilities:
- Manage appointments and patient scheduling using the SystmOne computerized system.
- Respond to telephone inquiries, handle patient queries, and direct calls to relevant healthcare professionals.
- Update and maintain accurate patient records, including demographic information and medical history.
- Process prescriptions, manage repeat prescriptions, and coordinate medication refills.
- Handle cash transactions, process payments, and maintain petty cash securely.
- Unlock treatment rooms and secure areas according to practice security procedures.
- Participate in staff meetings, contribute to discussion topics, and provide input on job-related matters.
Key Skills and Qualifications:
- Bachelor's degree or equivalent education required.
- Proven experience working in a medical office or similar setting is preferred.
- Excellent communication, interpersonal, and organizational skills are essential.
- Familiarity with electronic health records systems (EHRs) and ability to learn new software quickly.
- Ability to multitask, prioritize tasks, and work under pressure.
- Demonstrated commitment to maintaining patient confidentiality and adhering to HIPAA guidelines.
Working Conditions:
This is a full-time position, requiring flexible scheduling to cover various shifts, including mornings and evenings. You must be willing to adapt to changing workloads and priorities as needed. A reliable and efficient individual who can maintain accuracy and attention to detail is highly valued in this role.
Salary Information:
The estimated salary range for this position is £28,000 - £35,000 per annum, depending on qualifications, experience, and location.
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