Data and Compliance Officer

3 weeks ago


Bishop's Stortford, Hertfordshire, United Kingdom Advantage Healthcare Full time

Take your career to the next level with Advantage Healthcare

">About the Role

We are seeking a highly skilled ECM Officer to join our team on a full-time basis. As a leading provider of healthcare services, we strive to deliver exceptional care to our clients.

The Electronic Call Monitoring system plays a vital role in monitoring and recording carer attendance, allowing us to produce accurate reports for management information, payroll, and invoicing.

  • Key Responsibilities:
  • Directly manage the ECM system
  • Respond to alerts on the system for missed calls
  • Liaise with carers regarding their attendance and reasons for late visits
  • Run reports for management
  • Provide support to staff members as needed
  • Maintain adherence to company privacy policies and procedures at all times

Salary: £24,000 per annum

Requirements

To succeed in this role, you will need experience managing ECM or similar systems, preferably in a healthcare or domiciliary care setting. Key skills include technical proficiency, particularly with Microsoft Office, strong analytical abilities for data analysis and report generation, and excellent communication skills for liaising with staff.

What We Offer

We provide a comprehensive benefits package, including:

  • Up to 25 days' holiday and bank holidays
  • Occupational Maternity Pay & Adoption Pay
  • Occupational Paternity Pay*
  • Death in Service Payment*
  • Occupational Sick Pay
  • Access to Employee Assistance Programme
  • Lifeworks Reward Scheme

*Subject to terms and conditions and qualifying period



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