Accounting Officer Specialist
1 week ago
We are seeking a skilled Billing Administrator to join our team on a full-time ongoing temporary basis with potential for permanence. The successful candidate will be responsible for managing all billing-related tasks, ensuring seamless communication with clients, and maintaining accurate records.
Key Responsibilities:- Process and generate invoices, credit memos, and other billing documents in a timely manner, utilizing relevant software and systems.
- Prepare and send invoices to clients, ensuring accuracy and professionalism, while providing clear explanations as necessary.
- Investigate and resolve billing discrepancies promptly, demonstrating strong analytical skills and attention to detail.
- Maintain regular communication with clients regarding billing inquiries, payment status, and outstanding balances, fostering strong relationships and customer satisfaction.
- Record and process client payments efficiently, ensuring up-to-date records and reports, and providing valuable insights to the business.
- Generate reports on billing activities, providing actionable data and recommendations for improvement.
- Excellent communication and interpersonal skills, with the ability to articulate complex information clearly.
- Previous customer service or call handling experience, with a proven track record of providing exceptional customer experiences.
- A solid understanding of the billings/invoicing process, including relevant software and systems, and a willingness to learn and adapt.
- A keen eye for detail, ensuring accuracy and precision in all tasks, and a commitment to delivering high-quality results.
- The ability to multitask efficiently, prioritizing tasks and managing time effectively, and working collaboratively within a team environment.
This is a contract position, working Monday to Friday 9.00am - 5.00pm, based in Kings Hill, England.
Salary:£27,000 per annum, dependent on experience, reflecting the importance of this role in delivering exceptional customer experiences and driving business growth.
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Accounts Support Specialist
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