Retail Team Member
1 day ago
We are seeking a motivated and enthusiastic Apprentice Retail Team Member to join our team at Compass Group UK. As a key member of our retail team, you will be responsible for delivering exceptional customer service and contributing to the success of our business.
Key Responsibilities:- Provide outstanding customer service and ensure a positive shopping experience for our customers
- Process sales, exchanges, and refunds in line with business policy and procedures
- Offer product and service information to customers and identify their needs
- Respond to customer enquiries and complaints, resolving issues where possible and escalating where necessary
- Contribute to the health and safety of colleagues, customers, and the working environment by removing hazards and reporting incidents
- Maintain stock availability and report any price discrepancies
- Support the fulfilment of purchases using the appropriate systems and procedures
- Contribute to promotional activities to support the success of the business
- Use IT, technology, and digital solutions to assist with customer enquiries, purchasing activities, and processing sales
- Contribute to team development activities and business objectives
- Contribute to reducing waste and improving sustainability in line with business objectives
- A passion for delivering outstanding service and a commitment to customer satisfaction
- Excellent communication and teamwork skills
- A desire to succeed in your role and contribute to the success of the business
- The ability to work under pressure and meet deadlines
- Great timekeeping and reliability
- Competitive pay and benefits package
- Opportunities for career development and progression
- A comprehensive training program to support your growth and development
- A supportive and inclusive work environment
- Access to exclusive discounts and rewards
We are an equal opportunities employer and welcome applications from all qualified candidates. If you are a motivated and enthusiastic individual who is passionate about delivering exceptional customer service, we would love to hear from you.
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