Parts Advisor

1 month ago


Witney, United Kingdom Autoparts & Diagnostics Limited Full time
About the Role:

We are seeking an experienced Parts Advisor to join our team at Autoparts & Diagnostics Limited. As a key member of our team, you will be responsible for providing exceptional customer service, identifying and dispatching correct parts, and liaising with colleagues to exceed customer expectations.

Key Responsibilities:
  • Work independently and as part of a team to achieve sales targets and provide excellent customer service.
  • Provide accurate and timely information to customers regarding parts availability and pricing.
  • Process customer orders in the MAM system and ensure accurate picking and packing of parts for delivery or collection.
  • Handle customer payments, both in person and over the phone, and manage customer returns for collection and/or processing.
Requirements:
  • Proven experience as a Parts Advisor or similar role in the motor trade.
  • Strong understanding of cars and ability to thrive in a fast-paced environment.
  • Excellent communication and organizational skills, combined with a proactive and sales-driven approach.
What We Offer:
  • Competitive salary and benefits package, including discounts at retailers, restaurants, and cinemas.
  • Pension scheme with employer contributions.
  • 28 days of annual leave, including Bank Holidays.
Why Join Us:

We are committed to creating a diverse and inclusive workplace where everyone is valued, respected, and supported. We welcome applications from candidates of all backgrounds, experiences, and abilities.


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