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Parts Advisor

2 months ago

Witney, United Kingdom Autoparts & Diagnostics Limited Full time
About the Role:

We are seeking an experienced Parts Advisor to join our team at Autoparts & Diagnostics Limited. As a key member of our team, you will be responsible for providing exceptional customer service, identifying and dispatching correct parts, and liaising with colleagues to exceed customer expectations.

Key Responsibilities:
  • Work independently and as part of a team to achieve sales targets and provide excellent customer service.
  • Provide accurate and timely information to customers regarding parts availability and pricing.
  • Process customer orders and handle payments in a professional and efficient manner.
  • Manage customer returns and resolve any issues in a fair and timely manner.
  • Contribute to the growth and development of the business by identifying opportunities to improve processes and increase sales.
Requirements:
  • Previous experience as a Parts Advisor or similar role in the motor trade.
  • Strong understanding of cars and ability to communicate complex information to customers.
  • Excellent communication and organizational skills, combined with the ability to thrive in a fast-paced environment.
  • Proactive and sales-driven, with a commitment to delivering outstanding customer service.
What We Offer:
  • A competitive salary and benefits package, including discounts on products and services.
  • Ongoing training and development opportunities to help you grow and succeed in your role.
  • A dynamic and supportive work environment, with a team of experienced professionals who are passionate about delivering exceptional customer service.