Parts Advisor

3 weeks ago


Witney, Oxfordshire, United Kingdom Autoparts & Diagnostics Limited Full time
About the Role:

We are seeking an experienced Parts Advisor to join our team at Autoparts & Diagnostics Limited. As a key member of our team, you will be responsible for providing exceptional customer service, identifying and dispatching correct parts, and working closely with colleagues to exceed customer expectations.

Key Responsibilities:
  • Work independently and as part of a team to achieve sales targets and provide excellent customer service.
  • Provide accurate and timely information to customers regarding parts availability and pricing.
  • Liaise with colleagues to ensure seamless communication and efficient dispatch of parts.
  • Process customer orders and payments in a timely and accurate manner.
  • Manage customer returns and resolve any issues in a professional and courteous manner.
Requirements:
  • Proven experience as a Parts Advisor or similar role in the motor trade.
  • Strong understanding of cars and ability to communicate complex information to customers.
  • Excellent communication and organizational skills, with the ability to work in a fast-paced environment.
  • Ability to thrive in a team environment and work collaboratively with colleagues.
Benefits:
  • Competitive salary and benefits package.
  • Opportunities for career development and progression.
  • Collaborative and dynamic work environment.

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