Service Delivery Manager

4 days ago


Bolton, Bolton, United Kingdom TRCGroup Full time

The TRCGroup is currently looking for a dedicated Service Delivery Manager to join their team at the Bolton office.

This role presents an excellent opportunity for a proactive and compassionate individual with a strong commitment to delivering exceptional care standards in a domiciliary setting.

We are seeking someone with previous experience in rota management, scheduling, and coordinating within a domiciliary care environment. The ideal candidate will have strong IT skills, exceptional organisational abilities, and a passion for delivering person-centred care.

The successful candidate will be responsible for producing and managing staff rotas, ensuring all calls are covered, and liaising with hospitals, GPs, social services, and families to ensure the best care for service users.

Key responsibilities include conducting assessments and reviews to maintain top care standards, managing on-call duties and weekend work on a rota basis, and assigning visits to care workers based on service user needs and preferences.

Other key tasks include working with our Recruitment Team to future workforce planning, identifying new opportunities to help grow the service, and optimising workforce capacity through effective referral management.

In return, we offer a competitive salary of £26,000 per annum, generous bonus scheme, 24 days of holiday plus bank holidays, free parking, and genuine opportunities for professional development within a long-established domiciliary care service.

If you are a naturally proactive, compassionate individual with a strong commitment to excellence and a desire to make a difference in the lives of others, we would love to hear from you.



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