Service Delivery Manager
2 days ago
**Job Overview**
">We are seeking an experienced Service Delivery Manager to lead our bus operations in the East Midlands region. This is a challenging role that requires strong leadership, communication, and problem-solving skills.
">**Key Responsibilities**
">- Oversee the management of drivers and bus operational staff to ensure safe and efficient delivery of services.
- Develop and implement strategies to improve service quality and customer satisfaction.
- Collaborate with the Traffic Office team to monitor and address any issues arising from company operating activities.
**Requirements**
">The ideal candidate will have:
">- A Transport Manager CPC qualification.
- Excellent knowledge and understanding of British Domestic Hours Rules (as defined within the) Transport Act 1968 and the Working Time Regulations 1998.
- A basic level of competence in the use of Microsoft Office Suite and Omni-das and Ticketer systems.
**Estimated Salary:** £45,000 - £55,000 per annum
">This is a full-time position requiring 45 hours of work per week, with flexibility to work weekends and anti-social hours as needed.
">For more information about this exciting opportunity, please contact us at [insert email].
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