Estate Agency Branch Manager

2 weeks ago

Thetford, Norfolk, United Kingdom Spicerhaart Full time

About the Role

We are seeking an experienced and motivated Branch Manager to lead our Estate Agency team in Thetford. As a key member of our team, you will be responsible for delivering exceptional service to our clients and driving business growth.

Key Responsibilities

  • Lead daily meetings with the Estate Agency team to discuss sales strategies and performance
  • Coach and develop the team to achieve key performance indicators (KPIs)
  • Monitor and assess individual team member performance, including conducting regular one-to-one meetings
  • Encourage team development and progression, and identify opportunities for growth
  • Focus on generating new and repeat business through strong relationships with vendors and buyers
  • Liaise with prospective buyers and arrange property viewings to meet their needs
  • Negotiate offers and agree sales, ensuring compliance with regulatory bodies

Requirements

  • Full UK driving license for a manual vehicle
  • Minimum of 2 years' experience in Estate Agency at a Senior Negotiator position, Property Valuer position, or higher
  • Ability to work well with others to create a team spirit and enjoyable working environment
  • Strong communication and interpersonal skills, with the ability to build trusting relationships with customers, suppliers, and colleagues
  • Ability to create and action business plans relevant to the branch
  • Strong understanding of current legislation related to Estate Agency
  • Ability to manage time-sensitive and high-volume workloads
  • Reputation for delivering outstanding customer service
  • Ability to work under own initiative
  • Good telephone manner
  • Strong IT skills (basic Microsoft packages)
  • Attention to detail

What We Offer

  • Competitive salary and on-target earnings
  • Basic salary of £22,000 to £25,000, dependent on experience
  • Five months of supplementary payments to support you while building your pipeline
  • Uncapped commission scheme
  • BMW 1 Series company car or monthly car allowance
  • Enrolment onto a fully-funded training course for a Level 2 Estate Agent Qualification
  • Career progression opportunities
  • Employee Assistance Programme

Eligibility

  • Full UK driving license
  • Legal entitlement to live and work in the UK (in accordance with the Immigration Asylum and Nationality Act 2006)
  • Evidence of right to work in the UK, in the form of passport/birth certificate
  • Proof of address
  • National Insurance
  • Drivers license check

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