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Data Operations Specialist
2 months ago
Fitch Solutions is seeking a highly skilled Data Operations Administrator to join our team. As a key member of our Master Data Management (MDM) squad, you will play a critical role in improving data quality, increasing automation, and eliminating legacy master data solutions.
Key Responsibilities:- Review and master customer data in Salesforce based on 3rd-party data sources (Factset, Dun & Bradstreet, GLEIF)
- Set up, merge, and de-duplicate records against agreed SLA deadlines
- Maintain defined governance standards in accordance with Salesforce data governance policy
- Work with Team Supervisor to ensure data validation for key data domains across Master Data Management
- Identify continuous improvements to support data processes and procedures
- Ensure data accuracy and coverage levels are adhered to
- Support development of data definition standards in collaboration with MDM team specialists
- Knowledge of third-party CRM system (Salesforce) is essential
- Knowledge of Legal Entity and/or Security data desirable
- Strong Excel knowledge essential and ability to manipulate large datasets
- Basic knowledge of databases and how they work highly desirable
- Prior experience of working with a Master Data Management tool (Informatica) as a user is highly desired
- Salesforce administration experience highly desirable
- Good communication skills and stakeholder engagement
- Must be able to communicate in fluent English
- Experience of third-party data sources such as Factset, Dun & Bradstreet, and Exchange data e.g. ICE is highly desirable
- A self-starter who can pick up new processes quickly, accurately and work in a team
- Ability to work in a fast-paced and changing environment, balancing multiple tasks, and prioritizing effectively
- Ability to analyze, interpret and manipulate data, with a can-do attitude to problems
- Strong MS Office skills, in particular Excel
Fitch Solutions is a global leader in data and analytics, providing insights and solutions to help businesses make informed decisions. Our team is passionate about delivering high-quality data and exceptional customer service. We offer a dynamic and supportive work environment, with opportunities for growth and development.
