Data Operations Specialist

2 weeks ago


Manchester, United Kingdom Fitch Solutions Full time

Data Operations Specialist

Fitch Solutions is seeking a skilled Data Operations Specialist to join our team. As a key member of our Master Data Management squad, you will be responsible for improving data quality, increasing automation, and eliminating legacy master data solutions.

Key Responsibilities:

  • Data review and mastering of customer data in Salesforce based on 3rd-party data sources.
  • New record set-up, merging, and de-duplication of records against agreed SLA deadlines.
  • Maintaining defined governance standards in accordance with Salesforce data governance policy.
  • Work with Team Supervisor to ensure data validation for key data domains across Master Data Management.
  • Identify continuous improvements to support data processes and procedures.
  • Ensure data accuracy and coverage levels are adhered to.
  • Support development of data definition standards in collaboration with MDM team specialists.

Requirements:

  • Knowledge of third-party CRM system (Salesforce) is essential.
  • Strong Excel knowledge essential and ability to manipulate large datasets.
  • BASIC knowledge of databases and how they work highly desirable.
  • Prior experience of working with a Master Data Management tool (Informatica) as a user is highly desired.
  • Salesforce administration experience highly desirable.
  • Good communication skills and stakeholder engagement.

About Fitch Solutions:

Fitch Solutions is a global leader in data and analytics, providing insights and solutions to businesses and organizations. We are committed to delivering high-quality data and exceptional customer service.



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