Resident Experience Specialist

4 weeks ago


East London, United Kingdom Cobalt Recruitment. Careers Full time
Job Title: Resident Services Associate

About the Role
We are seeking a Resident Services Associate to provide top-notch customer service and support to residents in our East London properties. As a key member of our team, you will be responsible for ensuring a high standard of service and fostering a sense of community among residents.

Key Responsibilities
- Provide exceptional customer service and support to residents.
- Coordinate moves, property tours, and other resident-related activities.
- Manage front-of-house operations, including security and amenities.
- Collaborate with internal teams to resolve resident issues efficiently.
- Organize community events to boost resident engagement and satisfaction.
- Maintain accurate records of resident interactions and property updates.
- Support leasing activities by providing information on available units and tenancy terms.

What We Offer
This role comes with a competitive salary of up to £30,500 per annum, plus benefits. If you have a passion for delivering exceptional customer experiences and are looking for a new challenge, we encourage you to apply.

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