Customer Relationship Specialist

7 days ago


Hereford, Herefordshire, United Kingdom Recruitment Direct Full time

**Job Summary:** We are looking for a skilled and motivated Account Management Executive to join our team in Hereford. The successful candidate will have excellent communication skills, prior administration experience within a sales environment, and the ability to work effectively within a small driven team.

**About the Role:** As an Account Management Executive, you will be responsible for providing exceptional customer service, supporting the sales team, and maintaining strong relationships with customers. You will also have the opportunity to work with a range of systems, including ERP systems and CRM sales tools.

**Key Responsibilities:**

  • Managing customer relationships and providing excellent customer service
  • Supporting the sales team with administrative tasks, such as quoting and order processing
  • Developing opportunities and working with the sales team to ensure all opportunities are followed through
  • Assisting with in-bound calls and enquiries

**What We Offer:**

  • A competitive salary package, £25,000 - £35,000 per annum, depending on experience
  • Commission structure available after completion of probationary period
  • Ongoing growth opportunities
  • Training programme
  • Office based with a great team culture and a strong family spirit


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