Business Development Manager

4 days ago

Swindon, Swindon, United Kingdom DP World Australia Full time

About DP World

At DP World, we're shaping the future of trade by connecting people and economies. With a global presence in over 75 countries, our team of dedicated professionals is committed to delivering seamless supply chain solutions that meet the evolving needs of our customers.

The Role

We're currently seeking an experienced Account Manager to join our team in Oxford/Swindon area. As a key member of our business development team, you will be responsible for building strong relationships with our customers, identifying new opportunities, and driving revenue growth.

Key Responsibilities:

  1. Act as lead point of contact for all customer account management matters;
  2. Build trust levels and long-lasting relationships with purchasing, technical, and logistics departments of our customers;
  3. Understand contract specifications/requirements and follow guidelines as indicated by the DP World customer interface;
  4. Support preparation of pricing, cost estimates, and commercial-related documents as part of the quotation response package;
  5. Defend pricing to DP World internal staff and customers;
  6. Evaluate customer needs and develop customized solutions to meet their objectives;
  7. Identify new business opportunities and develop strategies to capture them;
  8. Maintain accurate records of customer interactions, sales pipeline, and other relevant metrics;
  9. Collaborate with senior management to set sales targets, develop business plans, and implement growth strategies;
  10. Pursue continuous improvement initiatives to enhance operational efficiency, reduce costs, and improve customer satisfaction.

Requirements:

  • Degree-educated in related disciplines (finance, marketing, or similar);
  • Proven experience in account management, including use of pricing templates, cost databases, and other supporting tools;
  • Excellent knowledge of the automotive industry, services, and products in the sector, market-specific requirements, and procedures;
  • A good understanding of production and logistics channel processes and their costs;
  • Effective interpersonal skills, with proficient oral and written communication across all levels;
  • Highly customer-focused, with ability to build effective relationships with key stakeholders;
  • Ability to empathize and understand client viewpoint and requirements, acting as their champion within the DP World internal organization;
  • Ability to interpret data and derive solid conclusions from analysis;
  • Strong IT skills, particularly MS Excel and PowerPoint;
  • Able to create structure and organization within a fast-moving environment;
  • Sound commercial awareness;
  • Able to cope with time pressure and has flexibility and willingness to see the job through;
  • Willingness to travel between locations within Oxford, Swindon, and the Midlands;
  • Bilingual would be highly desirable with German language skills.

Compensation and Benefits:

DP World offers a competitive salary ranging from £60,000 to £80,000 depending on experience, plus additional benefits, including health insurance, retirement plan, paid vacation time, and professional development opportunities. We strive to hire and develop the right people locally and globally, stimulating personal growth and self-development within an informal atmosphere.

About Us:

DP World exists to make the world's trade flow better, changing what's possible for customers and communities we serve globally. We're rapidly transforming and integrating our businesses - ports and terminals, marine services, logistics, and technology - and uniting our global infrastructure with local expertise to create stronger, more efficient end-to-end supply chain solutions.

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