Energy Theft Investigator
3 days ago
About the Job
The successful candidate will be responsible for investigating and detecting instances of energy theft, making properties safe and working with suppliers to resolve issues. This role requires strong customer service skills, conflict management experience, and the ability to operate mobile IT hardware.
We offer a competitive salary range of £26,970 - £42,025 per annum, depending on qualifications and experience. Additionally, we provide a comprehensive benefits package, including 22 days holiday + 8 days bank holidays, sick pay, and access to our Employee Assistance Programme.
Key Responsibilities
- Investigate and detect instances of energy theft
- Make properties safe and work with suppliers to resolve issues
- Collect evidence and provide information to clients
- Participate in debt recovery work, including executing rights of entry warrants
Required Skills and Qualifications
- Previous experience in revenue protection or a related field
- Strong customer service skills and ability to remain calm in challenging situations
- Conflict management experience
- Ability to operate mobile IT hardware
- Positive attitude and excellent interpersonal skills
- Current CCN1/CMA1 & MET1 qualification (or equivalent)
What We Offer
- Competitive salary range
- Comprehensive benefits package, including holiday time off and sick pay
- Access to our Employee Assistance Programme
- Fully expensed work vehicle and PPE
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