Client Service Representative

13 hours ago


Cardiff, Cardiff, United Kingdom Admiral Group Plc Full time

Job Summary

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We're seeking a highly motivated and detail-oriented New Client Unit Handler to join our team at Admiral Group Plc. As a key member of our phone-based contact centre, you'll be responsible for setting up new claims and delivering exceptional customer service.

About the Role

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  • Work on a rotating shift pattern, making calls and setting up new claims after comprehensive training
  • Benefit from ongoing training to stay up-to-date with the latest policies and procedures

Key Responsibilities

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The successful candidate will be responsible for:

  • Setting up new claims and delivering exceptional customer service
  • Working on a rotating shift pattern, making calls and setting up new claims after comprehensive training
  • Benefiting from ongoing training to stay up-to-date with the latest policies and procedures

Requirements

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No prior insurance or law experience is required, as full and extensive training will be provided. We're looking for a motivated and detail-oriented individual who can thrive in a fast-paced environment.

Benefits

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  • A competitive salary: £24,000 - £28,000 per annum, depending on location and experience
  • 33 days holiday (including bank holidays) increasing to 38 days with length of service
  • Option to buy or sell up to five days of annual leave
  • A diverse and inclusive work environment with opportunities for career growth


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