Facilities and Maintenance Service Manager

1 month ago


Basildon, Essex, United Kingdom GH Engage Limited Full time

Service Delivery Manager - Basildon with Travel - £50k - Permanent

GH Engage Limited is recruiting an experienced Service Delivery Manager to join their team based in Basildon and across the UK, Ireland, and occasionally Europe.

A technical background is advantageous for this position and you must be willing to travel to parts of the UK and Europe.

Key Responsibilities:
  1. Establish and maintain strong client relationships through regular visits.
  2. Manage subcontractors efficiently, including sourcing, vetting, onboarding, and conducting regular quality reviews.
  3. Oversee the mobilisation of projects, from initial client enquiries to site surveys and contract delivery.
  4. Support the maintenance and management of our ISO 9001 and 14001 quality systems.
  5. Ensure compliance with health and safety protocols.
  6. Collaborate with the Business Development Director in client meetings when required.
Requirements:
  1. Exceptional customer service skills and ability to grow client relationships.
  2. Proven experience in managing subcontractors and delivering high-quality services.
  3. Strong project management skills with a track record of successful project mobilisation.
  4. Familiarity with quality management systems (ISO 9001 and 14001) is desirable.
  5. Knowledge of health and safety regulations and compliance.
  6. Excellent communication and interpersonal skills.
  7. Willingness to travel within the UK, Ireland, and occasionally Europe.
Benefits:
  1. Opportunities for growth and development within the company.
  2. Contribute to delivering high-quality services to our clients.
  3. Work in a dynamic environment with varied tasks.
  4. Competitive salary and benefits package.


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