Facilities and Maintenance Service Manager
1 month ago
Service Delivery Manager - Basildon with Travel - £50k - Permanent
GH Engage Limited is recruiting an experienced Service Delivery Manager to join their team based in Basildon and across the UK, Ireland, and occasionally Europe.
A technical background is advantageous for this position and you must be willing to travel to parts of the UK and Europe.
Key Responsibilities:- Establish and maintain strong client relationships through regular visits.
- Manage subcontractors efficiently, including sourcing, vetting, onboarding, and conducting regular quality reviews.
- Oversee the mobilisation of projects, from initial client enquiries to site surveys and contract delivery.
- Support the maintenance and management of our ISO 9001 and 14001 quality systems.
- Ensure compliance with health and safety protocols.
- Collaborate with the Business Development Director in client meetings when required.
- Exceptional customer service skills and ability to grow client relationships.
- Proven experience in managing subcontractors and delivering high-quality services.
- Strong project management skills with a track record of successful project mobilisation.
- Familiarity with quality management systems (ISO 9001 and 14001) is desirable.
- Knowledge of health and safety regulations and compliance.
- Excellent communication and interpersonal skills.
- Willingness to travel within the UK, Ireland, and occasionally Europe.
- Opportunities for growth and development within the company.
- Contribute to delivering high-quality services to our clients.
- Work in a dynamic environment with varied tasks.
- Competitive salary and benefits package.
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