Senior Retention Marketing Specialist

6 days ago


Bath, Bath and North East Somerset, United Kingdom Future Publishing Full time

Future is a global media company with a diverse portfolio of over 70 print and digital products. This role is part of our Customer Operations team, focused on delivering a customer-centric retention strategy across our UK News & Wealth brands.

We're looking for a skilled marketing professional to implement retention marketing roadmaps, drive yield and revenue, and improve lifetime value across our subscriber base. Key responsibilities include:

  • Developing and executing retention marketing initiatives to reduce churn and win back customers
  • Analyzing retention metrics and presenting results to key stakeholders
  • Collaborating with the Retention Marketing Manager to deliver improvement through a test and learn approach

Requirements include:

  • Excellent marketing and analytics skills
  • Ability to problem solve and manage solutions from start to finish
  • Knowledge of the latest opportunities and trends within retention marketing

We offer a competitive salary range of £25,000 - £26,000, a hybrid working arrangement, and a range of benefits including uncapped leave, a bonus scheme, and wellbeing support.

This is a great opportunity to join our team and contribute to our growth momentum.



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