Medical Information Specialist
1 month ago
We are seeking a highly skilled Medical Information Customer Experience Specialist to join our team at Russell Tobin. As a key member of our Medical Information EUCAN team, you will provide technical and medical information to healthcare professionals and patients/caregivers with a high degree of quality customer service in the local language.
Key Responsibilities:
- Respond to inquiries received via multiple channels, including phone, email, webform, live chat, or postal mail, within required timelines and standards.
- Document inquiries and responses accurately and completely according to relevant Standard Operating Procedure (SOP)/Work Instruction (WI), and regulatory guidelines.
- Identify and report adverse events and product quality complaints within required timelines.
- Provide responses in the customer's local language using approved resources in English.
- Support a therapeutic area team with second-line activities, including escalation management and content creation.
Requirements:
- Degree in a life science/healthcare field required.
- 1-2 years of medical information or relevant work experience.
What We Offer:
As a Medical Information Customer Experience Specialist at Russell Tobin, you will have the opportunity to work with a dynamic team and contribute to the delivery of high-quality medical information to healthcare professionals and patients/caregivers. If you are a motivated and detail-oriented individual with excellent communication skills, we encourage you to apply for this exciting opportunity.
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Medical Information Specialist
1 month ago
Walton, Liverpool, United Kingdom Russell Tobin Full timeMedical Information Customer Experience SpecialistWe are seeking a highly skilled Medical Information Customer Experience Specialist to join our team at Russell Tobin. As a key member of our Medical Information EUCAN team, you will provide technical and medical information to Healthcare Professionals and patients/caregivers with a high degree of quality...
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Medical Information Specialist
1 month ago
Walton, Liverpool, United Kingdom Russell Tobin Full timeMedical Information Customer Experience SpecialistWe are seeking a highly skilled Medical Information Customer Experience Specialist to join our team at Russell Tobin. As a key member of our Medical Information EUCAN team, you will provide technical and medical information to healthcare professionals and patients/caregivers with a high degree of quality...
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Medical Information Specialist
1 month ago
Walton, Liverpool, United Kingdom Russell Tobin Full timeMedical Information Customer Experience SpecialistWe are seeking a highly skilled Medical Information Customer Experience Specialist to join our team at Russell Tobin. As a key member of our Medical Information EUCAN team, you will provide technical and medical information to Healthcare Professionals and patients/caregivers with a high degree of quality...
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Medical Information Specialist
1 month ago
Walton, Liverpool, United Kingdom Russell Tobin Full timeMedical Information Customer Experience SpecialistWe are seeking a highly skilled Medical Information Customer Experience Specialist to join our team at Russell Tobin. As a key member of our Medical Information EUCAN team, you will provide technical and medical information to healthcare professionals and patients/caregivers with a high degree of quality...
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Medical Information Specialist
1 month ago
Walton, Liverpool, United Kingdom Russell Tobin Full timeMedical Information Customer Experience SpecialistWe are seeking a highly skilled Medical Information Customer Experience Specialist to join our team at Russell Tobin. As a key member of our Medical Information EUCAN team, you will provide technical and medical information to healthcare professionals and patients/caregivers with a high degree of quality...
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Medical Information Specialist
1 month ago
Walton, Liverpool, United Kingdom Russell Tobin Full timeMedical Information Customer Experience SpecialistWe are seeking a highly skilled Medical Information Customer Experience Specialist to join our team at Russell Tobin. As a key member of our Medical Information EUCAN team, you will provide technical and medical information to healthcare professionals and patients/caregivers with a high degree of quality...
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Walton, Liverpool, United Kingdom Russell Tobin Full timeJob DescriptionJob Title: Medical Information Customer Experience SpecialistCompany: Russell TobinJob Type: ContractLocation: HybridDuration: 12 monthsHourly Rate: £21.84-£23 per hour (Umbrella) or £19.49-£21 per hour (PAYE)Job SummaryWe are seeking a highly skilled Medical Information Customer Experience Specialist to join our team at Russell Tobin. As...
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Walton, Liverpool, United Kingdom Russell Tobin Full timeJob DescriptionJob Title: Medical Information Customer Experience SpecialistCompany: Russell TobinJob Type: ContractLocation: HybridDuration: 12 monthsHourly Rate: £21.84-£23 per hour (Umbrella) or £19.49-£21 per hour (PAYE)Job SummaryWe are seeking a highly skilled Medical Information Customer Experience Specialist to join our team at Russell Tobin. As...
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Walton, Liverpool, United Kingdom Russell Tobin Full timeJob DescriptionJob Title: Medical Information Customer Experience SpecialistCompany: Russell TobinJob Type: ContractLocation: HybridDuration: 12 monthsHourly Rate: £21.84-£23 per hour (Umbrella) or £19.49-£21 per hour (PAYE)Job SummaryWe are seeking a highly skilled Medical Information Customer Experience Specialist to join our team. The successful...
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Walton, Liverpool, United Kingdom Russell Tobin Full timeJob DescriptionJob Title: Medical Information Customer Experience SpecialistCompany: Russell TobinJob Type: ContractLocation: HybridDuration: 12 monthsHourly Rate: £21.84-£23 per hour (Umbrella) or £19.49-£21 per hour (PAYE)Job SummaryWe are seeking a highly skilled Medical Information Customer Experience Specialist to join our team. The successful...
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Walton, Liverpool, United Kingdom Russell Tobin Full timeJob SummaryWe are seeking a highly skilled Medical Information Customer Experience Specialist to join our team at Russell Tobin. As a Medical Information Customer Experience Specialist, you will provide technical and medical information to healthcare professionals and patients/caregivers with a high degree of quality customer service in the local...
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Walton, Liverpool, United Kingdom Russell Tobin Full timeJob SummaryWe are seeking a highly skilled Medical Information Customer Experience Specialist to join our team at Russell Tobin. As a Medical Information Customer Experience Specialist, you will provide technical and medical information to healthcare professionals and patients/caregivers with a high degree of quality customer service in the local...
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