Hospitality Expert
2 days ago
We are seeking a talented Hospitality Expert to join our team at Courtyard Exeter Sandy Park. As a key member of our food and beverage service team, you will be responsible for delivering exceptional customer experiences and driving business growth through outstanding service.
About the Role:
- Develop and implement effective strategies to enhance customer satisfaction and loyalty.
- Collaborate with colleagues to achieve sales targets and drive revenue growth.
- Stay up-to-date with industry trends and best practices, applying this knowledge to improve service quality and efficiency.
- Maintain accurate records and reports, providing insights to inform business decisions.
Requirements:
- Proven experience in a hospitality or customer-facing role, preferably in a hotel or restaurant setting.
- A bachelor's degree in hospitality, marketing, or a related field is preferred; relevant certifications or training in customer service and sales are an asset.
- Excellent communication and problem-solving skills, with the ability to work effectively in a fast-paced environment.
- A strong understanding of customer behavior and preferences, with the ability to tailor service to meet individual needs.
What We Offer:
- A salary of £22,000 - £25,000 per annum, depending on experience.
- The opportunity to work in a dynamic and supportive team environment.
- Ongoing training and development opportunities to enhance your skills and career prospects.
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