Client Services Manager

1 month ago


Birmingham, Birmingham, United Kingdom In Technology Group Limited Full time
Job Title - Client Services Executive (Events & Marketing)

Location: Birmingham (Hybrid)

Salary: Up to £35,000 DOE

About the Role

We are seeking a highly skilled Client Services Executive with marketing expertise to join our dynamic team. As the primary contact for clients, you will be responsible for ensuring their satisfaction and managing all aspects of their accounts.

Key Responsibilities
  1. Client Relationship Management: Develop and maintain strong relationships with clients, ensuring their needs are met and exceeded.
  2. Event Coordination: Collaborate with the events team to plan and execute successful exhibitions and events, managing timelines, budgets, and client expectations.
  3. Marketing and Promotion: Develop and execute marketing strategies to promote events, utilizing social media, email campaigns, and traditional methods.
  4. Administrative Duties: Prepare proposals, contracts, and documentation for client engagements, and track client feedback and market trends.
Requirements

To be successful in this role, you will need:

  • A Bachelor's degree in Marketing, Communications, Business Administration, or a related field.
  • Minimum of 3 years of experience in client services, marketing, or event coordination, preferably within the exhibition and events industry.
  • Excellent communication and interpersonal skills.
  • Strong organizational and multitasking abilities.
  • Proficiency in marketing tools and platforms.
What We Offer

We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.

If you are a motivated and experienced professional looking for a new challenge, please apply or contact us for more information.



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