Retirement Living Officer

4 weeks ago


Evesham, Worcestershire, United Kingdom Rooftop Housing Group Full time

We are seeking a compassionate and proactive individual to join our team as a Retirement Living Officer. In this role, you will play a crucial part in delivering our supported housing management service, managing tenancy processes, and supporting the wellbeing and independence of vulnerable customers.

About the Role:

  • Manage tenancy processes, including referrals, offers, tenancy sign-ups, and terminations.
  • Conduct void checks and new tenancy visits.
  • Support the wellbeing and independence of vulnerable customers through individual plans, group activities, and signposting to specialist agencies.

About You:

  • Experience in housing management or a similar role, particularly working with older or vulnerable customers.
  • Strong communication skills and the ability to address problems and complaints promptly and efficiently.
  • Experience in offering information, advice, and guidance.

What We Offer:

  • A comprehensive benefits package, including flexible working, holiday buying and selling scheme, and life assurance.
  • Funded training and sponsored qualifications.
  • 2 days paid volunteering leave per year.

About Us:

Rooftop Housing Group is a modern, dynamic, and flexible social business, aiming to deliver high-quality, value-for-money services. We are proud of our people and what we achieve, making a positive impact on lives every day.



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