Digital Marketing Customer Acquisition Professional

4 weeks ago


London, Greater London, United Kingdom ENGINEERINGUK Full time
Digital Marketing Customer Acquisition Specialist

We're a leading data, insights, and consulting company that shapes the brands of tomorrow by better understanding people everywhere. Our team is passionate about using data to understand how and where people shop, and we're constantly evolving our services to uncover new insights.

Job Details

Job Title & Location

Digital Marketing Customer Acquisition Specialist

Westgate, London

The Role

We're seeking a Digital Marketing Customer Acquisition Specialist to join our team and market our panels in the best possible way to encourage registrations. This is a wide-ranging, hands-on role that will enable you to showcase your digital marketing skills and analytical capabilities.

You will work closely with the other members of a small marketing team, as well as senior partners across the UK and Ireland and global colleagues in wider Kantar universe. Your responsibilities will include:

  • Implementing multi-channel marketing strategy for panel recruitment
  • Defining the image and copy requirements for each campaign, working closely with partners to market the panels in an exciting and engaging way
  • Managing the relationships with suppliers and advertising partners to ensure campaigns are conducted to the highest possible quality, to time and to budget
  • Help optimise and reallocate budget where necessary based on supplier and campaign performance
  • Prioritise the panel recruitment strategy based on the varying needs of different panels and demographic targeting groups over the course of the year
  • Analyse and report on campaign progress and achievements, presenting to the Marketing Lead and other key partners
  • Help manage a significant panel recruitment budget in the most effective way. Assess the return on investment and strive for improvements and efficiencies wherever possible
  • Make recommendations for adjusting marketing strategies based on the results of previous campaigns
  • Work closely with the Marketing Lead and other partners to understand the panel performance and improvement areas that would feed future marketing strategy requirements
Role Skills and Experience

We're looking for a candidate with:

  • 3-5 years' experience in a marketing / digital marketing, customer loyalty management or panel management role
  • Flexibility to combine creative marketing skills with analytical and reporting capabilities
  • Experience of relationship and contract management with external suppliers is highly desirable
  • Excellent written and verbal communication skills with a keen eye for detail
  • Analytical skills to interpret campaign results and present in an appropriate manner to partners
  • Experience of producing data visualisations, reports and dashboards to aid the communication of strategy and performance against core metrics
  • A good understanding of European data protection and GDPR legislation with experience of working under these rules for data privacy
  • A keen interest in consumer behaviour and the drivers that influence sign up and participation in research panels
  • An innovative thinker, prepared to question the accepted way of doing things
  • Self-motivated and able to see tasks through to completion
  • Co-ordinate with global function to learn, and develop innovative strategies
  • Proven ability to balance partners, prioritise, manage conflicting demands and deliver at pace
  • Experience of B2C campaign/demand generation, organic and paid search and social is beneficial
What you'll get from us

We offer:

  • 25 days annual leave (excl. bank holidays), plus your birthday off
  • Flexible benefits across health, wealth and lifestyle
  • Extensive training and excellent scope for career development
  • A collaborative and supportive work environment

Kantar is committed to offering equal opportunities to all individuals including during the recruitment process. We are not able to offer visa sponsorship or assist with relocation support for this role.



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