Store Manager

1 month ago


Dumfries, Dumfries and Galloway, United Kingdom JD Group Full time
About JD Group

Established in 1981, JD Group is a leading omni-channel retailer of Sports Fashion, Outdoors, and Gyms with over 60,000 colleagues and over 3,400 stores across several retail fascias in over 30 markets around the world.

Job Summary

We are seeking a highly motivated and experienced Store Manager to join our team. As a Store Manager, you will be responsible for driving sales and maximizing store profitability while providing industry-leading service on the high street.

Key Responsibilities
  • Customer Service: Maintain customer retention by providing first-class service, deal with enquiries and complaints, and resolve issues in a timely manner.
  • Sales: Ensure targets are achieved and exceeded, analyze Oracle reports to inform sales decisions, and manage in-store devices to capitalize on a wider range of products.
  • Visual Merchandising: Apply weekly briefs to maintain high visual standards, attract and engage customers through visual techniques, and ensure new product and advertised product is visible and in the correct locations.
  • Training and Development: Develop existing team members, hold regular training meetings, and prioritize management development through the Trainee Management Academy.
Requirements
  • Retail management experience is advantageous.
  • Excellent time management skills.
  • Strong verbal and written communication skills.
  • IT skills, including Microsoft Outlook, Word, and Excel.
What We Offer
  • Incremental holiday allowance.
  • Discretionary bonus scheme.
  • Staff discount on JD Group and other brands within the organization.
  • Pension scheme and life assurance, depending on the level of role.
  • Personal development opportunities to learn and develop at work.
How to Apply

Applications that meet the skills criteria will be contacted for a first-stage meeting with the talent team. Shortlisted candidates will then be invited to interview with the hiring manager.


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