Global Logistics Coordinator
4 weeks ago
About BDP International
BDP International is a leading provider of globally integrated and port-centric supply chain, transportation, and logistics solutions. Our company is headquartered in Philadelphia, PA, and employs over 5,000 people worldwide.
We are a team that celebrates our unique diversity and close-knit community atmosphere. Our core values begin at the very top and span the broad reach of our global community.
We offer dynamic careers for those individuals looking to be a part of something bigger and provide unequivocal opportunities for growth within the organization.
BDP International serves over 5,000 customers, including some of the world's leading multinational companies within the chemical, retail & consumer, life sciences & pharmaceuticals, and electric vehicle & industrial verticals.
Job Summary
This role is responsible for the coordination and execution of customer orders in accordance with their requirements and/or procedures based on BDP International Ethics.
Key Responsibilities:
- Provide exceptional customer service by addressing inquiries, resolving issues, and maintaining strong relationships with clients
- Effectively manage Ocean Export LCL and FCL shipments from start to finish
- Punctual and flawless order handling and documentation
- Follow SOP's and update accordingly
- Submitting VGM through CNS & Destin8
- Prepare and complete full export documentation and sending prealerts within set KPI
- Submitting AMS / ACI / ISF for relevant shipments
- Sending EDI bookings and SI to carriers
- FCL and LCL Quotations upon request
- Manage multiple shipments simultaneously while ensuring accuracy and adherence to deadlines
- Operational troubleshooting
- Non-conformance reporting in accordance with the KPI's.
- Ensure compliance with international shipping regulations, customs requirements, and trade compliance policies
- Meeting financial end of month deadlines both accruals and sales invoices
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