Food and Beverage Supervisors

6 days ago

Coventry, Coventry, United Kingdom Frasers Group Full time

Position Overview

We are seeking dedicated individuals to take on the role of Food and Beverage Supervisors. This position requires a thorough understanding of hospitality operations and a commitment to delivering exceptional service.

Key Responsibilities:

Possess a strong and detailed understanding of food and beverage operations. Oversee the entire outlet, managing team members, inventory, financial transactions, and ensuring outstanding customer experiences. Promote menu items effectively, with a comprehensive knowledge of ingredients, allergens, and service styles. Be proficient with the point-of-sale system, including generating reports and resolving any technical issues. Collaborate with various departments to enhance guest satisfaction. Manage and mentor all staff in your area, ensuring they are well-informed and trained, while providing ongoing support throughout their shifts. Adhere to all company policies and procedures, including health and safety regulations, hygiene standards, and employment laws. Address customer feedback and complaints promptly, reporting any service or quality concerns. Work independently and as part of a cohesive team, utilizing initiative to create memorable guest experiences. Efficiently manage small teams during peak periods to ensure smooth operations. Maintain cleanliness and readiness of the unit throughout service hours. Handle cash transactions and implement profit control measures within the unit.

Ideal Candidate Profile:

Reliable with a flexible work approach. Availability for evening and weekend shifts. Ability to thrive in a fast-paced environment. Experience in managing small teams to ensure operational efficiency. Responsible for staff management, inventory control, and cash handling. Strong ability to work both independently and collaboratively. Friendly, confident, and approachable demeanor. Excellent communication skills. Keen attention to detail. Self-motivated with a commitment to excellence. Proactive in problem-solving. Knowledge of relevant licensing laws. Previous experience in a similar supervisory role is essential.

Additional Information:

Benefits:

Flexible working hours to suit your lifestyle. Weekly remuneration. Comprehensive training provided. Complimentary parking facilities. Discounted meals and beverages from our onsite outlets. Opportunity to be part of a dynamic and engaging team.

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