Tesco Colleague

3 weeks ago


Ipswich, Suffolk, United Kingdom Tesco Full time
About the Role

We are seeking a dedicated and enthusiastic Customer Service Assistant to join our team at the St. Matthews Express store. As a key member of our team, you will be responsible for delivering exceptional customer service, maintaining a high level of store standards, and contributing to the overall success of the store.

Key Responsibilities:
  • Providing excellent customer service, responding to customer queries, and resolving issues in a professional and courteous manner.
  • Maintaining a high level of store standards, including visual merchandising, stock levels, and store cleanliness.
  • Working collaboratively with colleagues to achieve sales targets, improve customer satisfaction, and drive business growth.
  • Processing transactions accurately and efficiently, handling cash, cards, and other payment methods.
  • Participating in visual merchandising, store displays, and promotional activities to drive sales and engage customers.
  • Assisting with stock replenishment, including receiving, storing, and rotating stock.
  • Contributing to ongoing learning and development, including training and coaching to improve skills and knowledge.
What We Offer:
  • A competitive hourly rate, with opportunities for overtime and bonuses.
  • A comprehensive training program to develop your skills and knowledge.
  • A fast-paced and dynamic work environment with opportunities for career progression.
  • A range of benefits, including holiday pay, pension scheme, and access to discounts and rewards.
  • A supportive and inclusive team culture, with opportunities to make a real difference to customers and the community.
About Us:

Tesco is a leading retailer with a commitment to serving our customers, communities, and the planet. We are dedicated to creating a workplace where everyone feels welcome and valued, and we are proud to be a Disability Confident Leader. If you are passionate about delivering exceptional customer service and contributing to a successful and dynamic team, we would love to hear from you.



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