Service Delivery Coordinator Specialist

4 days ago


Cirencester, United Kingdom Publica Group Ltd Full time
Job Description:

This role involves supporting the delivery of our strategic objectives, projects, and financial people processes. As a Service Delivery Coordinator, you will play a pivotal part in coordinating and supporting the delivery of our Service Plan, transformational improvement plans, and resource management.

We are looking for a highly organised individual with excellent multi-tasking capabilities to join our dynamic and innovative team in Cirencester. You will be responsible for ensuring that services are delivered according to agreed timelines, quality standards, and stakeholder expectations. This includes developing check-in meetings, standups, and plans to gather appropriate information and hit timescales for feeding into the budget cycle. Additionally, you will need to ensure that all necessary resources, such as personnel, equipment, and materials, are allocated appropriately. You will also monitor the progress of delivering objectives, including the early identification of bottlenecks or obstacles, and take proactive measures to address them. Finally, you will maintain accurate and up-to-date documentation related to service delivery, risk, and resources. This includes service agreements, project plans, risk registers, and calendars. If you have a detail-oriented mindset with a focus on accuracy and quality and are able to engage with stakeholders at all levels using a high degree of empathy, then this could be the perfect role for you.

Salary: £32,308 - £32,911 per annum (plus NJC pay award).

Benefits:
- Agile working allowing a mix of home and office working
- Flexible working arrangements depending on the role
- 27 days paid annual leave (pro rata if you are working part time) plus bank holidays and an extra two volunteering days off a year for you to support a charity of your choice
- Renewed health cash plan giving you cash back on health, dental, and eye care
- Pension scheme with a good employer contribution of 5% of your earnings
- Employee Assistance Programme 24/7 providing positive, preventative, and supportive advice and counselling to deal with everyday events and issues
- Cycle to work scheme
- Salary sacrifice car lease scheme with significant tax and NI savings to be made on electric cars
- Generous sickness cover above statutory entitlements
- Additional income protection covering 50% of your salary for potentially a further five years if you are unable to work due to sickness or injury
- Life assurance currently four times your annual salary

About Us:
We are Publica Group Ltd, a dynamic and innovative organisation keen to support people to develop and achieve their very best. We offer a great working environment and agile working splitting your time between the office and elsewhere.

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