Housing Administration Officer

7 days ago


East Bolton Moor, United Kingdom Nexus ERP Full time
Role Overview: Lettings Negotiator

A key position exists for an experienced professional to join a leading agent in their Bolton office as a Lettings Negotiator.

The ideal candidate will have experience in the lettings industry and a strong commitment to delivering exceptional customer service.

Salary and Benefits
  • A salary of £24-26k, depending on experience, providing financial stability and opportunities for growth.
  • A Monday to Friday working schedule, ensuring a healthy work-life balance.
Key Responsibilities
  1. To work with the lettings team to achieve targets, ensuring all tenancies are compliant with relevant legislation.
  2. Contribute to building the company's reputation in the local market through effective marketing strategies.
  3. Provide exceptional customer service through telephone and face-to-face interactions, addressing enquiries promptly and professionally.
  4. Carry out property viewings, gathering valuable feedback from clients.
  5. Negotiate new tenancies with landlords and tenants, ensuring smooth transactions.
  6. Prepare tenancy agreements, issue relevant legal documents, and ensure all necessary safety certificates are in place prior to move-in.
  7. Work closely with the property management team to prepare properties for occupancy.
  8. Ensure a seamless handover of keys and provide excellent after-sales support to tenants.
Requirements
  • Previous experience in a similar role is advantageous.
  • Sales or customer service experience, with a strong ability to build rapport with clients.
  • Familiarity with Microsoft Office packages and the ability to drive, with access to a vehicle.
  • A driven and ambitious individual keen to progress their career within the lettings industry.


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