Quality Assurance Manager

2 weeks ago

Kent, United Kingdom Michael Page Engineering & Manufacturing Full time

We are seeking an experienced Quality Assurance Manager to oversee and ensure compliance with food safety, legality, and quality standards & BRC. The role involves managing the Quality Assurance (QA) department and New Product Development (NPD) support functions.

Our client is a major player in the Food Manufacturing industry, with international scope. They are renowned for their commitment to quality and customer satisfaction.

Key Responsibilities:

  • Implement and maintain systems and procedures for timely and accurate quality monitoring, assessment, and documentation.
  • Continuously enhance the site's Quality Management System (QMS) including internal audits, hygiene, HACCP, traceability, supplier approvals, customer complaints, non-conformance, corrective actions, and pest control.
  • Ensure QMS documentation is up-to-date.
  • Collaborate with the Technical Manager to conduct risk assessments on both existing and new products as part of HACCP.
  • Oversee production runs to ensure compliance with agreed specifications and standards.
  • Ensure the completion of daily QA tasks and address non-conformance issues.
  • Report and act on non-conformance issues raised internally or by customers, including monitoring stock holds and disposals.
  • Develop and assess QA team performance against annual plans and targets through regular reviews, communication, and training.
  • Train factory staff on BRC standards, customer requirements, and relevant documentation, ensuring training records are properly maintained.
  • Investigate customer complaints and ensure corrective actions are implemented.
  • Oversee the quality management of third-party supplied products.

Requirements:

  • Experience in the Food industry.
  • Strong knowledge of food safety legislation and labelling requirements.
  • Experience in managing technical specifications and using ERP systems eg; SAP.
  • Experience with customer complaints, NPD processes, and long shelf-life products.
  • Understanding of food microbiology.
  • Experience with third-party audits.
  • Degree in Food Science or a related field.
  • HACCP qualification and advanced Food Hygiene training.

What We Offer:

  • Paying up to £60k.
  • 5 days a week on site.
  • Part of an exciting growing business.

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