Quality Assurance Manager

3 weeks ago

Kent, United Kingdom CK Group Full time

Job Title: Quality Assurance Manager

Job Summary:

CK Group is recruiting for a Quality Assurance Manager to lead the establishment and maintenance of the quality management system, working to ISO 9001 and FSSC 22000. This role is based in Kent and is a permanent position.

The Role:

This is a key role which includes responsibility for monitoring and advising on the performance of the quality management system, producing data and reporting on performance whilst measuring against set standards to maintain a robust Quality Management System to meet legal requirements, liaising with staff across the company.

Responsibilities:

  • Liaise with managers and staff throughout the organisation to ensure that the quality management system is functioning properly.
  • Support strategic business goals by planning, directing, and coordinating the activities.
  • Ensure the FSMS and QMS is established, implemented, maintained and updated.
  • Report to the MD on the effectiveness and suitability of the FSMS and QMS as part of being a member of the management team.
  • A critical role in effective auditing and audit preparation of Production Processes.
  • Approval of new suppliers and supplier management and raw material specifications. Including proactive management of supplier incidents alongside procurement.
  • Project support and management of internal audit system including internal audits pertaining to company accreditations (FSSC22000, IS09001), GMP and Glass brittle materials audits.
  • Proficient management of the customers including proactive management of complaints system, customer liaison, and facilitating corrective actions to sustain customer satisfaction, customer audits and visits as required.
  • Support regular review and management of HACCP, TACCP & VACCP and Quality Manual.
  • Using Root Cause Analysis (RCA) method of problem solving to identify the root causes of faults or problems.

Your Background:

  • Bachelor / MSc Degree in business studies with a focus on marketing/sales or technological studies with a food focus.
  • Enthusiastic and hardworking individual with a focus on providing the best possible service.
  • High attention to detail in producing a quality output and able to maintain this when under pressure.
  • Food Science or Food Manufacturing Industry experience.
  • Knowledge and experience of Lead internal or supplier auditing.
  • Knowledge and experience of IS09001 and FSSC22000 or BRC standards & Kosher certification.
  • At least level 3 HACCP and Food Safety & Hygiene.

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