Human Resources Officer
4 weeks ago
Job Title: HR Officer
This is a wonderful, hands-on Generalist HR role, working within a HR team, with a strong emphasis on Employee Relations and business partnering. You will be responsible for supporting the operation and helping operational managers to make decisions relating to the management of staffing issues. These will include disciplinary, grievance, attendance, and staff performance concerns, as well as ensuring they remain compliant at all times with regards to staff records and training requirements.
Working Pattern: Full-time Monday to Friday, based largely from the Uxbridge Office, covering the operation within The London Borough of Hillingdon, with occasional meetings at Head Office in Slough. You will be granted the flexibility to travel to homes within the operation as required.
Summary of Benefits:
- Salary up to £38k dependent upon skills and experience.
- Company laptop
- Company mobile provided
- 28 days annual leave (inc Bank holidays)
- Pension scheme
- Free car parking
- Business miles paid
Key Features of the role:
- Supporting the operations management team to deal with performance concerns, utilizing the appropriate company policies and procedures.
- Coaching and mentoring managers to deliver HR and employment best practice within their organizations.
- Building up an effective working relationship with line managers and supporting with their upskilling in proactively managing staff issues.
- Through the regular review of staff supervisions, proactively identifying initial performance concerns and high-performing staff, supporting the management team with early interventions.
- Ensuring that the operations management team are aware of the disciplinary and grievance procedures and supporting them appropriately to ensure that any issues are dealt with appropriately.
- Completing exit interviews at the earliest opportunity, providing feedback to the management team and identifying actions across the business to improve staff retention.
- Working closely with the operations management team to ensure staff supervisions and performance appraisals are conducted effectively.
- Ensure Human Resources matters are handled fairly and consistently in line with legal and company requirements.
Qualifications and Experience:
- You must have a minimum of 2 years' generalist experience, ideally with experience of supporting managers with Employee Relations and staff performance management.
- Strong spoken English; listening, writing, communication, and presentation skills.
- Full driving license and use of own car to visit company homes and Head Office when required.
- People-centric and able to positively engage the workforce.
- Experience of working with; and advising line managers.
- Good IT and communication skills, including the use of Excel.
- Team-oriented and results & outcome-focused.
- Someone who can work on their own initiative and has a solutions-focused approach.
- Confidence to work across all levels of the business.
This role offers wide scope for exposure to a broad range of HR functions and mechanisms, as well as the opportunity to get involved in a range of HR Projects. Templewood Recruitment Ltd is a highly people-led and people-centric organization, and the HR function and its personnel are key in shaping and influencing the future growth and direction of the company.
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