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Client Liaison Specialist

2 months ago

Salford, Salford, United Kingdom Matthews International Full time

Client Coordinator Role Summary

We are seeking a skilled Client Coordinator to support our team in Salford on a maternity cover contract. This role offers a hybrid working arrangement.

This client-facing position provides an opportunity to work with leading global brands.

Key Responsibilities

• Manage small-scale client projects throughout their lifecycle, ensuring timely delivery and invoicing.

• Translate client requests into detailed project plans, facilitating solution review meetings to meet client needs and expectations.

• Collaborate with account team members and clients during project kickoff and solution review meetings to ensure client needs are met.

• Resolve conflicts and maintain high-quality standards in client deliverables.

• Generate accurate and timely invoices by maintaining project details and supporting evidence.

• Develop and maintain client portal and CRM application.

Requirements

• Enjoy working as part of a team.

• Effective communication skills for interacting with staff, clients, and all levels.

• Proficiency in MS Word, Excel, and Outlook for amending spreadsheets.

• Good literacy and numeracy skills for producing reports and documents.

• Ability to work under pressure, prioritize tasks, and work with minimal supervision.