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Category Manager
1 month ago
About Us
At Halfords, our mission is to drive customer satisfaction and loyalty through innovative product offerings and exceptional customer experiences. As a specialist retailer, we lead the market through customer-driven innovation and a distinct product range. Our commitment is to foster a culture of collaboration and expertise, ensuring a seamless and convenient service experience for our customers.
The teams at our Redditch Support Centre work closely with every other area of our business, playing a key role in our success and growth. Everyone brings their individual knowledge and experience to work every day, working as one team to keep things moving smoothly.
If you're willing to get stuck in, you'll thrive in our dynamic and fast-paced working environment where expertise and focus take people far.
About the Role
As the Category Manager, you will be responsible for maximizing Gross Margin within the defined group of products or categories you are responsible for. Using all levers and channels available, you will increase sales and margin, alongside supporting development of category strategy to drive future competitive advantage and growth.
Key Responsibilities
• Ensure that the customer requirement is at the centre of the decision-making process, working closely with the marketing & customer departments to fully understand customer requirements in the defined area
• Fully understand the channels, Brands, Market size, Competition offer, Supply side dynamics, market shares, growth and trends within the market
• Contribute to building the category plan that captures all aspects of the market, our position within it and identifies opportunities that will increase sales, profit and/or market share
• Define the brand selection strategy within the category, ensuring that we give our customers a consistent brand offering in line with our 'quality products' strategy
• Define and manage the range review process, conduct regular analysis of range performance to ensure all products & services are performing in line with expectations
• Develop the pricing strategy in the category and ensure that gross margin is maximized
Skills & Experience
• Previous experience of either Category Management, Procurement or Buying
• Customer focused; skilled at identifying customer needs
• Worked both digitally and in traditional channels
• Skilled negotiator with experience managing large and complex supplier relationships
• Ability to manage direct reports and inspire all colleagues around them
• Able to interact effectively with Leadership Team
• Able to analyse and interpret large amounts of data and make fact based decisions
• Strong engagement skills, with ability to bring key stakeholders along with them
Not sure you meet all the criteria? We'd encourage you to take the wheel and apply anyway. At Halfords we are committed to creating an inclusive workplace for our colleagues. We're an equal opportunities employer and proud to welcome applications from all backgrounds and embrace diversity within our one Halfords Family.
