Customer Service and Accommodation Specialist

5 days ago


Southampton, Southampton, United Kingdom Auto Skills UK Full time

About the Role:

The ideal candidate will have prior experience in accommodation services or a related field and excellent communication skills. They must be able to work independently and as part of a team, with a focus on delivering exceptional customer service.

Responsibilities:

  • Taking bookings and managing customer interactions.
  • Providing timely updates to customers on technical issues.
  • Managing complaints and seizing opportunities to upsell services.

Requirements:

  • Prior experience in accommodation services or a related field.
  • Excellent communication and interpersonal skills.
  • Ability to work independently and as part of a team.
  • Strong problem-solving skills and attention to detail.

Salary: £35,000 - £45,000 per annum depending on experience.



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