Customer Service and Accommodation Specialist
1 month ago
About the Role:
The ideal candidate will have prior experience in accommodation services or a related field and excellent communication skills. They must be able to work independently and as part of a team, with a focus on delivering exceptional customer service.
Responsibilities:
- Taking bookings and managing customer interactions.
- Providing timely updates to customers on technical issues.
- Managing complaints and seizing opportunities to upsell services.
Requirements:
- Prior experience in accommodation services or a related field.
- Excellent communication and interpersonal skills.
- Ability to work independently and as part of a team.
- Strong problem-solving skills and attention to detail.
Salary: £35,000 - £45,000 per annum depending on experience.
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