Store Operations Director

2 weeks ago


Alcester, Warwickshire, United Kingdom The Shakespeare Hospice Full time
About Us: The Shakespeare Hospice, located in Stratford upon Avon, is a leading provider of hospice care services in South Warwickshire and surrounding areas. Our mission is to provide exceptional care and support to patients and their families, while also promoting a culture of compassion, respect, and excellence.

We are currently seeking a highly motivated and experienced individual to fill the role of Store Operations Director at our retail shop. This is a permanent position working 37.5 hours per week over 5 days (Monday to Saturday on a flexible basis) with an estimated annual salary of £26,196.

About the Role:

The successful candidate will be responsible for overseeing the day-to-day operations of our retail shop, including supervising staff, managing inventory, and maintaining high standards of customer service. Key responsibilities include:
  • Managing the shop floor, ensuring that all areas are maintained to a high standard.
  • Selling products to customers, meeting or exceeding sales targets.
  • Supervising and motivating a team of retail staff to achieve excellent customer service and sales results.
  • Maintaining accurate records of sales, stock levels, and staff performance.


About You:

To be successful in this role, you will need excellent leadership and communication skills, with the ability to work effectively in a fast-paced retail environment. Previous experience in a retail management position, with a proven track record of achieving sales targets and motivating teams to deliver excellent customer service, is essential.

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