Linen Porter/Room Attendant

3 weeks ago


Lewes, East Sussex, United Kingdom HOTELCARE Full time

Job Overview:
As a Linen Porter, you will be an integral part of our team, working together in a dynamic environment to efficiently manage linen stock. Your role involves coordinating linen deliveries, fulfilling orders, and distributing linens throughout the hotel, while upholding the standards of excellence that enhance our guests' satisfaction and enjoyment.

Key Responsibilities:

  • Manage linen stock levels, coordinate deliveries, fulfill orders, and distribute linens.
  • Adhere to health and safety policies, promptly report any issues, and maintain linen-related equipment.
  • Ensure proper storage and manage linen inventory.
  • Provide guest assistance respectfully, addressing concerns promptly.
  • Collaborate with team members to achieve cleanliness goals and maintain a positive working environment.
  • Follow instructions from supervisors and managers regarding cleaning schedules and specific tasks.

Person Specification:

  • Prior experience in a similar role, preferably within a hotel, resort, or hospitality environment, is valued, though not mandatory.
  • Familiarity with linen management procedures, such as sorting, folding, and distribution, is advantageous.

Skills and Knowledge:

  • Physical ability to lift, bend, and stand for extended periods.
  • The ability to work individually and as part of a team.
  • Strong time management skills.
  • Attention to detail.
  • Flexibility and willingness to learn.
  • A 'Can Do' attitude.
  • Adaptability to organisational needs.
  • Ability to prioritise and multi-task.
  • Capability to provide excellent customer service.
  • Self-motivation and accountability.
  • Ability to work confidentially and with integrity.
  • Ability to work under pressure and to follow instructions.
  • Awareness of safety regulations and compliance.

Flexibility:

  • You may be required to work different and/or additional hours of work (from those to which you have been previously notified in respect of any period) and carry out additional reasonable tasks to meet the needs of the Company and their clients.


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