Linen Porter

Job Title: Linen Porter

Job Summary:

We are seeking a reliable and detail-oriented Linen Porter to join our team at HotelCare. As a key member of our housekeeping team, you will be responsible for managing linen stock, coordinating deliveries, and ensuring the highest standards of cleanliness and customer satisfaction.

Key Responsibilities:

• Manage linen stock levels, coordinate deliveries, and distribute linens to ensure efficient linen management.
• Adhere to health and safety policies, report any issues, and maintain linen-related equipment.
• Ensure proper storage and manage linen inventory to prevent losses and maintain quality.
• Provide exceptional guest assistance, addressing concerns promptly and maintaining a positive attitude.
• Collaborate with team members to achieve cleanliness goals and maintain a positive working environment.
• Follow instructions from supervisors and managers regarding cleaning schedules and specific tasks.

Requirements:

• Prior experience in a similar role, preferably within a hotel, resort, or hospitality environment, is valued.
• Familiarity with linen management procedures, such as sorting, folding, and distribution, is advantageous.
• Physical ability to lift, bend, and stand for extended periods.
• Ability to work individually and as part of a team.
• Strong time management skills.
• Attention to detail.
• Flexibility and willingness to learn.
• Adaptability to organisational needs.
• Ability to prioritise and multi-task.
• Capability to provide excellent customer service.
• Self-motivation and accountability.
• Ability to work confidentially and with integrity.
• Ability to work under pressure and to follow instructions.
• Awareness of safety regulations and compliance.

What We Offer:

• A permanent job with flexible working hours.
• Free Lunch on duty (site dependant).
• Full on-site training.
• Salary Finance with exclusive rates – access to loans or wage advances (available once probation is complete).
• Career progression with the opportunity to undertake a HotelCare Apprenticeship.
• Automatic Enrolment into a workplace pension, after 3 months' service.
• Recognition, incentives and awards.

Working with Us:

At HotelCare, we pride ourselves on providing exceptional service to our guests and a positive working environment for our staff. We are committed to supporting our employees in their careers and providing opportunities for growth and development.

How to Apply:

If you are a motivated and detail-oriented individual who is passionate about delivering exceptional customer service, please submit your application.