Digital Infrastructure Engineer

3 days ago


Worcester, Worcestershire, United Kingdom Hays Talent Solutions Full time
Job Description

We are seeking a skilled Digital Infrastructure Engineer to join our team. This role involves assisting users with IT-related queries and issues, as well as performing diagnostic tests and device rebuilds.

Key Responsibilities
  • Assistance with IT related queries & general basic enquiries
  • Assist users logging into and logging tickets within ServiceNow
  • Complete administration within ServiceNow (log/update and close tickets)
Requirements
  • Hardware diagnostics skills, including checking warranty and reporting to suppliers
  • Basic use of Active Directory, including password resets and Bit locker recovery
  • Familiarity with Office 365 suite and troubleshooting
What We Offer
  • Opportunity to work in a well-established onsite working environment
  • Diverse and inclusive team
  • High ethos and purpose-driven organization
  • Chance to contract with a reputable and growing organization

Estimated salary: £14.25 - £18.13 per hour (PAYE/UMB)



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