Office and Service Operations Coordinator
4 days ago
Job Title: Office and Service Operations Coordinator
Location: Tyne and Wear
We are seeking a highly skilled Office and Service Operations Coordinator to join our team at Triumph Consultants Ltd. This is a full-time, 37-hour per week position with a salary of £12.18 per hour.
About the Role:
In this role, you will be responsible for providing administrative support to our Technical Services Centre functions, ensuring the effective delivery of services to our community and key stakeholders. You will have a strong background in administration, excellent communication skills, and experience working in a public sector organisation.
Key Responsibilities:
- Operational Support: Provide operational support to our Technical Services Centre functions, ensuring the effective delivery of services to our community and key stakeholders.
- Administrative Duties: Perform a wide range of administrative duties, including maintaining electronic and paper-based office systems, photocopying, binding, laminating, printing, compilation of information packs, distribution and retrieval of items, etc.
- Reception/Cover: Provide cover on reception/switchboard as required, receiving incoming calls and visitors in a courteous, efficient, and effective manner.
- TSC Post System: Responsible for the TSC post system, including receiving and logging incoming mail, collecting outgoing mail, sorting/preparing for distribution.
- Clerical Assistance: Provide support and cover the workload of the other Clerical Assistant when required, carrying out relevant duties to ensure the services of the function are delivered efficiently.
- Data Management: Utilise asset/fleet management and appropriate IT systems to effectively manage data and information, producing a variety of reports and documentation, undertaking quality checks.
- Document Filing: Undertake the updating, filing, and retention of all documents and records, including maintenance of noticeboards related to the Technical Services Centre functions.
- Room Bookings: Assist with room bookings, ensuring rooms are set out accordingly with the necessary equipment and carrying out routine checks as required.
- Insurance Claims: Process insurance claims, fixed penalty notices, road fund licences, or any other form or return in relation to the Technical Service Centre functions.
- Meetings: Attend meetings, taking accurate notes, producing minutes, and following up action points as required.
Qualifications:
- GCSEs: 4 GCSEs, Grades A-C, or equivalent, including English and Mathematics.
Skills and Experience:
- Experience: Minimum of 12 months recent experience in a similar role, or context, and ideally within a public sector organisation.
- Communication Skills: Good communication skills.
- Administration Experience: Previous administration experience.
- People Management: Good people management.
- IT Skills: Strong IT skills, including Microsoft packages or equivalent (e.g. G Suite).
About Us:
We are a dynamic and innovative company that values its employees and provides a supportive and inclusive work environment. If you are a motivated and organised individual with a passion for administration, we encourage you to apply for this exciting opportunity.
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