Loan Completions Manager

3 days ago


London, Greater London, United Kingdom Pope Marshall Full time
About the Role

We are seeking a highly skilled Loan Completions Manager to join our team at Pope Marshall. As a key member of our commercial lending team, you will be responsible for managing the end-to-end loan completion process, ensuring timely and accurate loan drawdowns and payments.

Key Responsibilities
  • Manage loan documentation, due diligence, and payment processes to ensure loans are drawn down quickly and accurately.
  • Lead a small team and be responsible for continually identifying ways to maximise customer and broker experiences.
  • Develop and maintain loan completion and relevant post-completion processes and systems.
  • Manage workflows to optimise use of resources and proactively respond to change.
  • Promote a risk-aware and continuous improvement culture, ensuring efficient and effective risk and compliance management practices.
  • Build positive relationships with internal stakeholders to ensure the loan completion process operates efficiently.
  • Act fairly and responsibly in line with Treating Customers Fairly (TCF) and responsible lending principles in all dealings with customers, brokers, and third-party service providers.
  • Coach and develop a team to achieve high levels of performance.
Requirements
  • Experience of the end-to-end commercial lending application lifecycle, from application to decision through to completion, servicing, and post-completion activities.
  • Knowledge and practical application of SME legal and valuation due diligence processes along with wider commercial risk issues.
  • Able to demonstrate knowledge of SME loan drawdown and payment procedures.
  • Adept at leading a high-performing team, able to coach others to fulfil their full potential.
  • Proactive and infectiously positive, with a strong desire to exceed expectations.
  • Driven by a desire to ensure your work makes a difference and has an enduring impact.
  • Laser-focused attention to detail, with excellent organisational skills and the ability to handle competing priorities.
  • Strong analytical skills, with the ability to extract meaningful data, convey it with clarity, and ensure action is identified and taken.
What We Offer
  • 8% company pension contribution and 3% individual contribution (which you can opt to increase).
  • 30 days holiday every year, including your birthday off and bank holidays on top.
  • Remote first working policy, plus a Nomad working policy - for four weeks of the year you can work from anywhere worldwide.
  • Flexible working, with a hybrid model and a focus on work-life balance.
  • Top-tier private medical cover with WPA, including no excess and the option to add family members through salary sacrifice.
  • Death in service at 4 x base salary with Aviva.
  • Mental health support, including a helpline and counselling sessions.
  • Enhanced maternity, paternity, and adoption leave.
  • Various surprise and delight moments throughout the year to help build team connection.


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