Graduate Primary Care Services Manager
3 days ago
This role as a Graduate Primary Care Services Manager is to participate in a structured development programme over 2 years with the aim of obtaining a Masters qualification and managerial position at the end of the programme. The Trainee Manager will be expected to provide leadership support, coordination and control of GP Practices, under supervision, actively supporting the Assistant OSMs, Head of Service Managers and Northumbria Primary Care (NPC) Executive Team in the leadership and development of clinical and support services.
The Trainee Manager will be expected to support in the delivery of services to meet high quality care and performance targets set out, in line with NPC strategic priorities, whilst delivering a comprehensive range of projects and providing advice and support to managers and staff on the achievement of objectives within both the Practices and NPC.
- Provide and receive a range of complex information ranging from financial issues to governance arrangements. The post holder will be required to liaise with NHS England, Clinical Commissioning Groups and Local Authorities.
- Interpret government policies and contract changes with regard to service developments both within the organisation and with external partner agencies.
About us
Northumbria Primary Care (NPC) is a not-for-profit, at-scale provider of primary care services in Northumberland and North Tyneside. Our organisation launched in 2015 with an ambition to work at scale with like-minded practices, improving resilience and quality of services for our patients whilst retaining practice identity and team composition.
We operate with a unique model of an entirely salaried workforce providing primary care services to around 134,000 patients from 20 GP surgery locations (12 GP practices).
The successful candidate will lead and inspire our current and future workforce, working in collaboration with internal and external stakeholders to continuously build on our success within Northumbria Primary Care. With support and guidance from our senior management team, they will have trust and psychological safety to try new ideas and new ways of working in accordance with local and national guidance.
Key Responsibilities
- Professional qualification to degree level or equivalent experience plus further training and experience to post graduate diploma level equivalent.
- Proficient in word processing and in-depth knowledge of all Microsoft Office packages.
- GCSE level 4 or above or functional skills level 2 in Maths and English.
- Committed to personal and professional development.
- Excellent time management skills, achievement of deadlines and performance targets.
- Contribute to the development of a culture of high engagement, where staff are empowered and entrusted to provide the best services and care for patients.
- Hold a valid driving license and is either a car owner or able to use a car for work purposes.
Required Skills and Experience
- Analyse complex situations and make judgements on a range of issues e.g. staffing issues, budgetary/financial issues and business planning.
- Analyse performance data to review and undertake service improvement initiatives.
- Lead, inspire and motivate others to high performance by agreeing clear goals and objectives, providing support and guidance and creating opportunities for development.
Qualifications
Essential
- Professional qualification to degree level or equivalent experience plus further training and experience to post graduate diploma level equivalent.
Desirable
- Knowledge/experience of a Primary Care environment.
Essential
- It is an essential requirement of the role that the post holder has a valid driving licence and is either a car owner and able to use the car for work purposes, or has a Trust personal lease vehicle which may be used for the role.
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