Night Support Professional

2 days ago


Bristol, Bristol, United Kingdom Riverside Full time
About the Role

We are seeking a dedicated and compassionate Support Assistant - Night Shifts to join our team at Riverside. As a key member of our support staff, you will play a vital role in providing exceptional care and support to our customers.

Job Summary:

  • To provide high-quality support and care to customers living at Britton House, ensuring their safety and well-being at all times.
  • To work collaboratively with colleagues to deliver a comprehensive support service that addresses the diverse needs of our customers.
  • To assist in the planning and delivery of personalized support plans, promoting customer independence and empowerment.

Key Responsibilities:

  • Assist in the daily running of the service, including maintenance of customer records and administrative tasks.
  • Deliver a range of support activities, including training and development opportunities, to promote customer growth and self-management.
  • Maintain a safe and clean environment, adhering to health and safety protocols and reporting any concerns.
  • Develop and maintain effective relationships with customers, colleagues, and external partners.
  • Contribute to the development and implementation of new initiatives and projects that enhance the quality of our support services.

Requirements:

  • A strong understanding of safeguarding procedures and child protection laws.
  • Experience working with vulnerable adults, particularly those with complex needs.
  • Ability to work flexibly, including night shifts and weekends, to meet customer needs.
  • Excellent communication and interpersonal skills, with the ability to build rapport with customers and colleagues alike.
  • Basic IT skills and proficiency in Microsoft Office applications.

What We Offer:

  • A competitive salary of £24,627 per annum, plus 10% night allowance.
  • 28 days annual leave, plus bank holidays.
  • Ongoing training and professional development opportunities.
  • A supportive and collaborative team environment.
  • The opportunity to make a meaningful difference in the lives of our customers.


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