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Operational Leader

1 month ago

Plymouth, Plymouth, United Kingdom Compass UK & Ireland Full time

About the Role:

">
  • We are seeking an experienced Operational Leader to oversee all Compass Group UK&I catering and service operations for Universities.

About You:

  • You will have a minimum of two years of management experience within a similar sector or industry.
  • You will be passionate about great-tasting food and exceptional customer service.
  • You will have brilliant financial acumen, excellent communication and organisational skills, and be an ambitious and motivated individual.

About Us:

  • Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers.
  • We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members.

Salary:

£40,000 - £60,000 per year

Key Responsibilities:

  • Supervising teams to ensure we continue to deliver impeccable food and customer service.
  • Overseeing the efficiency of all in-unit operations, including managing inventories, monitoring budgets, and implementing action plans.
  • Communicating regularly with your line manager to monitor KPIs and targets.
  • Representing Compass Group UK&I and maintaining a positive brand image.
  • Identifying opportunities for new service concepts to drive sales.
  • Liaising between customers and our internal teams to ensure we continue to exceed expectations.
  • Supporting and training our teams, leading from the front to make sure everyone can excel in their role.
  • Implementing and reviewing Health & Safety standards to ensure compliance across all catering and service teams.

Requirements:

  • A minimum of two years of management experience within a similar sector or industry.
  • Excellent communication and organisational skills.
  • Brilliant financial acumen.
  • An ambitious and motivated individual who is always looking to upskill.