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Senior Sales Team Lead

4 weeks ago

Brent Cross, United Kingdom Too Faced Full time
About Too Faced

We're a serious make-up brand that knows how to have fun. We're young, inclusive and always make a statement.

We want you to join our pink family and help us create a personal experience for our customers with our unique and much-loved cruelty-free products.

Job Description

We're looking for a dynamic and inspirational Counter Manager to lead, coach and develop our team of Sales Advisors to achieve sales, customer service and operational targets.

You will have total accountability for creating and executing an agile business plan to recruit and retain customers through strategic targeting, impactful in-store events, building exceptional customer relationships and being the leadership of a high-performing team.

What You'll Do
  • Lead, coach and develop a high-performing team of Sales Advisors
  • Create and execute an agile business plan to achieve sales, customer service and operational targets
  • Develop strategic plans to recruit and retain customers
  • Build exceptional customer relationships and deliver outstanding customer service
Requirements
  • Proven retail management/assistant retail management experience preferably within beauty or a fast-paced retail environment
  • Experience setting sales and customer service targets, sales analysis and staff scheduling
  • Proven track record of leading, coaching and developing a team to succeed
  • Experience of creating and executing in-store events
  • Flexible availability across days/hours
  • Proof of right to live and work in the country
Benefits
  • Competitive industry salary: £30,000 - £40,000 per annum
  • Commission scheme eligibility
  • Annual Leave & Family Leave
  • Generous product discount/staff product concession monthly credit spend allowance
  • Mental Health Wellbeing Initiatives (Unmind App and Employee Assistant Programme)
  • Benefits platform with exclusive discounts and offers
  • Work Life Connections – Employee Assistance Programme
  • Inclusive Training & development offering