Sales and Customer Service Representative
4 days ago
We are seeking a highly skilled Sales and Customer Service Representative to join our team at Dynamix Recruitment Ltd. In this role, you will be responsible for providing exceptional customer service and sales expertise to our retail customers across multiple showrooms.
Main Responsibilities:
- Key holder - opening and closing the showrooms.
- Greet customers confidently and ascertain what each customer wants or needs.
- Complete sales efficiently, accurately handle money, and provide necessary paperwork.
- Upsell where appropriate, maintain knowledge of sales and promotions, and provide security practices.
- Learn about product ranges, maintain records, and watch for security risks.
- Answer questions, describe products, and take delivery of stock.
- Maintain good housekeeping, assist with paperwork, inventory stock, and load, transport, and deliver goods.
- Maintain a positive and conscious health and safety culture, comply with health and safety, quality, and human resource policies.
Person Specification:
- Customer focused, responsible, reliable, and trustworthy.
- Good communicator, well-presented, and confident.
- Aware of health and safety legislation, approachable, friendly, and polite.
- Problem solver, articulate, numerate, and accurate.
- Computer literate, organised, and able to take instruction.
- Able to implement decisions, knowledgeable of the industry, and willing to learn.
- Able to lift product, enthusiastic for change, and knowledgeable in aspects of DIY.
Salary and Benefits:
The salary for this role is approximately £25,000 per annum, plus benefits including a competitive bonus structure and opportunities for career progression.
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