IT Support and Office Administration Professional
20 hours ago
As a key member of the Randstad Inhouse Services team, you will play a pivotal role in supporting the day-to-day operations of our organization. Your responsibilities will include coordinating, administering, and delivering tasks that support our business.
Main Responsibilities- Manage and liaise with our IT support provider to resolve any technical issues, ensuring minimal downtime for our teams.
- Install and configure computer hardware, software, systems, networks, printers, and scanners, maintaining up-to-date knowledge of industry developments.
- Set up and issue IT assets to new staff, including laptops, mobile phones, and other equipment, adhering to company policies and procedures.
- Maintain computer systems and networks, manage software licenses, and ensure compliance with data protection regulations.
- Create accounts for new users and document procedures and processes to support IT operations, promoting a culture of transparency and collaboration.
- Assist in implementing backup and recovery protocols, develop training materials, including manuals, quick reference guides, and online documentation, to enhance staff knowledge and skills.
- Take ownership of administration and implementation in various internal projects across all departments, driving efficiency and productivity.
- Update internal contact information as required, ensuring accuracy and completeness.
- Format approved documentation to company branding using the Document Management System, maintaining consistency and professionalism.
- Purchase office supplies, issue DSE equipment, and maintain office cleanliness, promoting a healthy and comfortable working environment.
- Book travel and accommodation, welcome guests, and organize refreshments, demonstrating excellent interpersonal and communication skills.
- Manage meeting room diaries, ensure a tidy office environment, and set up meetings using Outlook or Teams, streamlining workflows and reducing administrative burdens.
The salary for this position is estimated at £25,000 per annum, based on experience and qualifications, with opportunities for growth and development within the company.
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