Customer Service Representative
6 days ago
About the Role:
We are seeking a highly skilled and enthusiastic Customer Service Representative to join our team at JoJo Maman Bébé. As a key member of our sales floor team, you will provide exceptional customer service, build strong relationships with our clients, and contribute to a positive and productive store environment.
Main Responsibilities:
- Provide excellent customer service, answering questions and addressing concerns in a professional and courteous manner.
- Build strong relationships with customers, understanding their needs and preferences to deliver personalized service.
- Assist customers with product inquiries, returns, and exchanges, ensuring a seamless and satisfying experience.
- Work collaboratively with the sales team to achieve sales targets and promote products.
- Maintain a high level of product knowledge, staying up-to-date on new arrivals, promotions, and sales.
- Contribute to a positive and productive store environment, supporting colleagues and adhering to company policies and procedures.
Requirements:
- Previous retail or customer service experience.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment, prioritizing tasks and managing multiple responsibilities.
- Strong product knowledge and understanding of customer needs.
- Flexibility to work a variety of shifts, including weekends and holidays.
About Us:
At JoJo Maman Bébé, we are passionate about providing exceptional customer service and creating a positive shopping experience. Our team is dedicated to delivering high-quality products, excellent service, and a welcoming store environment. We believe in fostering a culture of respect, inclusivity, and teamwork, and we are committed to supporting our employees in their personal and professional growth.
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